RevOps Beginners Checklist

1. Assess Your Current Operations
-
Are your teams aligned around shared revenue goals?
-
Where are the gaps in your lead or customer handoff processes?
-
Can you clearly map the full customer journey?
2. Strategic Alignment
-
Are sales, marketing, and customer success teams collaborating regularly?
-
Do all departments use shared KPIs?
-
Is there accountability tied to revenue goals across teams?
3. CRM Optimization
-
Is your CRM clean, deduplicated, and consistently updated?
-
Are automation rules in place for scoring, routing, and follow-up?
-
Can your CRM support accurate forecasting and pipeline reporting?
4. Funnel & Lead Management
-
Do you have clear MQL and SQL definitions?
-
Are your lifecycle stages and handoffs automated?
-
Are lost deals and conversion metrics regularly reviewed?
5. Tech Stack + Automation
-
Are all tools in your stack integrated and working efficiently?
-
Are there tasks that should be automated but aren’t?
-
Are you paying for tools you’re not fully using?
6. Revenue Data + Analytics
-
Do you track CAC, LTV, GRR, and NRR on live dashboards?
-
Are your attribution models reliable and complete?
-
Can your team make fast, data-informed decisions?
7. Customer Success & Retention
-
Is your CS team looped into pre-sale or onboarding?
-
Do you measure and act on health scores or CSAT/NPS?
-
Are upsell strategies coordinated with sales and marketing?
8. Continuous Improvement
-
Do you conduct regular RevOps audits and optimizations?
-
Are feedback loops embedded across teams?
-
Are RevOps workflows and learnings well documented?